Order from Edward Mathias & Company
Online ordering is not yet possible - we may add it later.
If you are ordering for the first time it is better to contact us so we can ensure you get the best type for your needs.
TO PLACE AN ORDER
or
Request goods for trial
The best and quickest way is to call
01928 739799
or email
or email
info@edwardmathias.com
Our ‘phones are answered 24/7 (almost)
They are not answered by machines but by living breathing human beings.
Only very rarely will you suffer recorded messages.
We can also play email ping pong and text message tennis - it just takes longer.
ACCOUNTS
We don't do credit checks on customers or ask them to complete credit applications.
We assume that people are honest and trustworthy unless they prove otherwise.
(MOST people ARE honest and trustworthy)
OUR TRADING TERMS ARE SIMPLE
We supply customers promptly - delivery is usually next day - in return we ask customers to pay us promptly
PAYMENT
Most customers pay with order – our preferred method.
INVOICES
Unless otherwise stated on our invoice amounts invoiced are payable within fourteen days.
GOODS SUPPLIED WITH A SALE OR RETURN INVOICE
Must be returned or paid for within 14 days.
How many other suppliers allow you to try before you buy?
DISCOUNTS
Apply ONLY if we receive payment within the period stated on our invoice.
IF YOU CONSIDER OUR TERMS UNREASONABLE
Please remember that we are not bankers or money lenders.
We are UK based manufacturers who provide a uniquely fast and cost effective service.
If we need to spend time reminding thousands of customers to pay amounts they could easily afford to pay promptly we would need to increase our prices and that would penalise customers who pay their bills promptly as well as those who do not.
We would also be deprived of the many hours we spend every day helping customers who need technical support.
(Tech support is usually free to deserving customers)
If you place orders but are not responsible for accounts please ensure that your accounts department is aware of our terms.